Grand Velas Riviera Maya Hotel - Playa del Carmen

ex. Grand Velas All Suites & Spa Resort, Riviera Maya

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Private plunge pool

Overview

The refined Grand Velas Riviera Maya Hotel offers designer rooms in proximity to Church of Guadalupe, 28 de Julio Square and Xcaret Eco Theme Park. Offering accommodation in a 4-story building, Grand Velas Riviera Maya Hotel has been hosting guests since 2008 and features high-tech architecture.

Set just minutes away from tropical beaches close to nature reserves and forests. The venue is 8 km away from the city center.

The hotel is surrounded by restaurants and a theme park.

Grand Velas Riviera Maya Hotel lies within 45 minutes’ drive to Cancun International airport.

Rooms

A stunning view over the sea welcomes guests to grand class three room suite, grand connecting suite and ambassador queen suite offering satellite television, an individual safe, plasma TV, a mini bar and a private terrace. Guests will enjoy views of Mexico's Caribbean Coast and the Caribbean Sea from their rooms. The rooms feature a contemporary interior.

Eat & Drink

Breakfast is served in the dining area each morning. The a la carte restaurant offers creative Italian cuisine. The Poolside bar serves refreshing drinks and features billiards and board games.

Services

Limousines and bicycles are available for rent at Grand Velas Riviera Maya Hotel.

Relax

Entertainment options include karaoke and live performances. The hotel offers mountain biking, diving and kayaking as well as a nightclub, an indoor swimming pool and a sunbathing terrace.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   4.  Number of rooms:   539.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • Limited time reception
  • Late check-in
  • Reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Snorkeling
  • Boating
  • Aqua fitness
  • Water skiing
  • Horseback riding
  • Cycling
  • Tennis
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Aerobics

Services

  • Paid airport shuttle
  • Paid beach shuttle
  • Paid city shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Grocery shopping service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Free cabanas
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Pool view
  • Rainforest view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Private plunge pool
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    7.9 km
Airports
  • Cancun International (CUN)
    43.0 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Grand Class Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
Grand Velas Riviera Maya photos Room Grand Class King Suite
Grand Class Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Jacuzzi
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Ceiling fan
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Grand Velas Riviera Maya photos Room Grand Class King Suite
Grand Class Suite
Ocean view
  • Room size:

    35 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Terrace
  • Seating area
  • Living room
  • Walk-in closet
  • Clothes rack
  • Telephone
  • Bathroom:Walk in shower
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

Suite|Grand Class Suite

Grand Class Three Room Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Jacuzzi
    • Balcony
    • + More
  • General:Terrace
  • Seating area
  • Living room
  • Walk-in closet
  • Bathroom:Walk in shower
Room Description:

Considered the ideal honeymooners suite. Relax on your balcony and enjoy with your couple the extraordinary view of blue-turquoise sea. During your stay you are offered the most luxurious amenities, spacious high quality areas and absolute tranquility. Romantic nights await you.

- A King size bed, or two Queen size beds

- Terrace with private plunge pool and sitting area

- Living room with contemporary type sofas

- Spa-type bath, with separate shower and Jacuzzi

- Walk-in closet

Size: 1,377 sq.ft.

Maximum occupancy: 3 adults

Please note:  This room is 100% Non Refundable.  No Refund will be provided for the cancellation of this room.

Grand Velas Riviera Maya photos Room A
Single Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Ceiling fan
  • Direct dial phone number
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
Room Description:

Standard|SINGLE STANDARD - ALL INCLUSIVE

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Ceiling fan
  • Direct dial phone number
  • Dining:Mini-bar
  • Media:Satellite TV
  • DVD player
Room Description:

Standard|Triple room

Grand Velas Riviera Maya photos Room A
Suite
  • Room size:

    110 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Private pool
  • High speed internet
  • Heating
  • Facilities for disabled
  • Slippers
  • Private terrace
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Clothes rack
  • Ceiling fan
  • Tiled/marble floor
  • Connecting room
  • Trouser/pants press
  • Newspapers
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Free movies/video
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Suite - Garden View

Grand Connecting Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Shower
    • Private bathroom
    • Jacuzzi
    • + More
  • General:Seating area
  • Living room
  • Bedding:Sofa bed
Room Description:

The Mayan nature is the main element that describes this suite. Enjoy 360 sq.ft. that will bring harmony and peace through its luxury amenities, prime location and world class service; enjoy with your family and loved ones the sounds of the Riviera Maya.

- King size bed, or two Queen size beds

- Private terrace with sitting area

- Living area with sofa

- Bathroom with shower and separate Jacuzzi

- Bathroom vanity

- Connecting suite available

Size: 360 sq. ft.

Maximum occupancy: 3 adults

Please note:  This room is 100% Non Refundable.  No Refund will be provided for the cancellation of this room.

Grand Three Room Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed or 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Shower
    • Private pool
    • Private bathroom
    • + More
  • General:Terrace
  • Seating area
  • Living room
  • Bedding:Sofa bed
Room Description:

This suite, located in the heart of the Mayan rainforest, is the perfect retreat for a great family vacation. Immerse yourself in Mayan paradise, revitalize in the private plunge pool located on the terrace, or unwind in your comfortable bed while listening to the sounds of nature.

- King size bed, or two Queen size beds

- Private terrace with sitting area and plunge pool

- Living area with sofa

- Bathroom with shower and separate Jacuzzi

- Bathroom Vanity

Size: 360 sq. ft.

Maximum occupancy: 3 adults

Please note:  This room is 100% Non Refundable.  No Refund will be provided for the cancellation of this room.

Grand Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite Room Zen Grand Nature View. ALL INCLUSIVE

Family Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|AmbassadorSuite Ocean View - Family Experience

Family Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Zen Grand Family Suite Double Nature View

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Superior Suite
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Connecting room
  • Newspapers
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic bed
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Radio
Room Description:

Superior Suite. ALL INCLUSIVE

Grand Velas Riviera Maya photos Room Ambassador Pool King
Ambassador Room
Pool view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
  • General:Telephone
  • Media:Cable/satellite TV
Room Description:

Standard|Ambassador Pool

Grand Velas Riviera Maya photos Room Ambassador King
Ambassador Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Terrace
  • Work desk
  • Ironing facilities
  • Ceiling fan
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • Wake up service
  • DVD player
  • CD player
  • Radio
Grand Velas Riviera Maya photos Room
Ambassador Queen Suite
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Shower
    • Private pool
    • Jacuzzi
    • + More
  • General:Seating area
  • Living room
Room Description:

Feel the excitement and pleasure within these fabulous suites with stunning ocean views. Take pleasure in this spacious suite with an area of 387 sq.ft. and admire the stunning views of the turquoise sea, beach, and the private plunge pool. Enjoy a memorable stay in the company of your family in this amazing suite decorated with a Mexican contemporary style. It is equipped with all you need.

- King size bed, or 2 Queen size beds

- Private terrace with sitting area and pool

- Facing the sea

- Living area with shower and separate Jacuzzi

- Connections to other suites are not available

Size: 1,270 sq.ft.

Ambassador Triple Room
Ocean view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|Triple Room - All Inclusive. Ambassador Pool Suite Ocean View-All Inclusive-Standard

Grand Velas Riviera Maya photos Room Ambassador Pool King
Ambassador Suite
Ocean view
  • Room size:

    110 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private terrace
    • Shower
    • Private pool
    • Private bathroom
    • + More
  • General:Terrace
  • Seating area
  • Clothes rack
  • Telephone
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Cable/satellite TV
Room Description:

Suite|Ambassador Suite

Luxury Suite
Ocean view
  • Max occupancy:

    3 persons

  • Check Prices

Grand Velas Riviera Maya Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Cenote Chaak Tun5.2 km
    Av. Juarez, Playa del Carmen
  • Cavernas Chaaktun5.2 km
    Playa del CarmenMexico
  • Temazcal Natura6.3 km
    Monte de los Cibeles, Playa del Carmen
  • Whale Shark Tour5.2 km
    Playa Del Carmen-Isla Mujeres -Holbox
  • Sian ka'an Jeep Tour Expedition6.3 km
    Monte de los Cibeles, Playa del Carmen
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    539

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Cities nearby

Grand Velas Riviera Maya Reviews

Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

Average guest rating

9.4out of 10
Exclusive
Based on 29 reviews

Rating by category:

Service
9.6
Rooms
9.8
Value
8.9
Location
9.7

Guest reviews

    How to reach hotel

    hotel Grand Velas Riviera Maya Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Carretera Cancun Tulum Km. 62, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      7.9 km
    Airports
    • Cancun International (CUN)
      43.0 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      4
    • Number of rooms:
      539

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge